What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. If we can fix it without contacting you, we will.
As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. Tax returns are opened in the order received. However, we are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. While the majority of 2019 refund returns have been processed, in some cases, we are processing tax returns that were mailed with a payment even though payment associated with these returns have been processed by the IRS. We are processing returns received over the summer and fall in 2020 due to the extended Jtax filing due date. How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund.
Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). Including current year returns, as of April 30, 2021, we had 17.1 million unprocessed individual returns in the pipeline. As of April 30, 2021, we had 1 million individual tax returns received prior to 2021 in the processing pipeline. The IRS has also made significant progress in processing prior year returns. The IRS is now opening mail within normal timeframes.
According to this IRS update as of May 7th:
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